ABOUT
Required Disclaimer: PCM INC is not affiliated with, sanctioned by or part of any local or state government, division, department or agency, and in no way makes representation of any partnership, affiliation and or member standing. PCM INC is a privately held corporation duly incorporated in the State of Oregon and approved to perform the duties of said C Corp. OR Registry: 2031493-98 & Federal EIN: 92-0891280
LEGAL DISCLAIMER
NOTICE OF YOUR HEALTH CARE PRIVACY RIGHTS (HIPAA)
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Protecting your health information is important to us. The law says that we must keep your protected health information (PHI) private, provide you with notice of our legal duties and privacy practices with respect to PHI, follow the current terms of this notice, and notify affected individuals following a breach of unsecured PHI.
PCM's Health System reserves the right to change the terms of this notice at any time. Any changes made will apply to all of your health information maintained by PCM's Health System. If changes are made to this notice, the new notice will be posted and a paper copy made available upon request. The notice will also be posted on our website.
How Your Health Information Can Be Used and Disclosed Without Your Permission:
Treatment Purposes
PCM's Health System may use your health information to provide treatment or services for you. The doctors, nurses, and other people caring for you may share your health information to provide you with any needed treatments or services, like x-rays, lab work, or therapy. Sometimes, this may mean speaking with health care professionals who are not part of PCM's Health System, like nursing home staff, therapists, and home health care workers. We may also share your health information with non-health care personnel in an emergency situation. In addition, we may contact you to remind you of an upcoming appointment, to tell you about alternative treatments, or to tell you about health-related benefits and services that may be of interest to you.
Payment Purposes
We may use or disclose your health information so we may receive payment for the treatment and services we have provided to you. We also may contact your insurance company to learn what services are included in your health plan, to get prior approval for certain treatments or services, and to tell them about your treatment to make sure it is a covered service.
Health Care Operations
We may use and share your health information to operate our facility and make sure that all of our patients receive quality care, to rate the services that you received, or how well our staff cared for you. We may use your health information to see where we can make improvements or to find better ways to provide care. We may also use health information to make sure our health care professionals have the right skills and qualifications for their jobs. We may share information with students and professionals for review and education purposes. We may use health information for business planning, or disclose it to attorneys, accountants, consultants, and others who assist PCM's Health System in its activities and to make sure we are following the law.
Other Uses and Disclosures of Your Health Information That Do Not Require Your Permission:
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Required by Law: When federal or state law says we have to.
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Public Health: For public health activities, including product recalls, preventing or controlling disease, injury, or reporting vital events, such as births and deaths.
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Abuse, Neglect, Domestic Violence: Notifying law enforcement or other agencies if we believe a patient has been the victim of abuse, neglect, or domestic violence.
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Health Oversight: For health oversight activities, such as audits, investigations, licensing, and accreditation by agencies (for example, the Centers for Medicaid and Medicare Services).
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Legal Proceedings, Lawsuits, Administrative Proceedings, and Other Legal Actions: In a legal proceeding if the request for the information is through an order from a court or administrative tribunal. Your health information may also be disclosed in response to a subpoena or other lawful process.
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Law Enforcement: If asked by law enforcement, or if the law says we must, we may disclose medical information:
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to report certain wounds or other physical injuries if required by law to do so;
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to identify or locate a suspect, fugitive, material witness, or missing person;
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about a suspected victim of a crime if, under certain limited circumstances we are unable to obtain the person’s agreement;
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about a death suspected to be the result of criminal conduct;
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about criminal conduct at PCM's Health System; and
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in case of a medical emergency, to report a crime, the location of the crime or victims, or the identity, description, or location of the person who committed the crime.
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Coroners, Funeral Directors, Medical Examiners: To funeral directors as needed, and to coroners or medical examiners to identify a deceased person, determine the cause of death, and perform other functions authorized by law.
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Organ and Tissue Donation: To help with the donation, procurement, and transplantation of organs, eyes, and tissue if you have chosen to be a donor.
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Research: For research purposes, there are times when your health information may be disclosed. All such research has to be approved through a formal process before we use or disclose any information. Information about you may be used to find patients with specific characteristics or illnesses for research study. The information reviewed in preparation for research will remain under PCM's Health System control.
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Threats: To stop or reduce a serious threat to your health and safety or the health and safety of another person.
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National Security and Armed Forces: To government officials for national security and intelligence activities, or to military authorities under some circumstances if you are a member of the military.
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Specialized Government Functions: To government officials for special investigations or to protect the President of the United States, other authorized persons, or foreign heads of state. Worker’s Compensation: For worker’s compensation to provide information to process your claim.
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PCM's Health System may use or disclose your health information in the following ways unless you object:
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Facility Directory: Include general information in a directory of individuals located in PCM's Health System. The information may include your name; location in the hospital, your condition described in general terms, and your religious affiliation. The directory information, except for your religious affiliation, will be disclosed to people who ask for you by name. Your religious affiliation may be given to members of the clergy, even if they do not ask for you by name.
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Coordination of Care: Disclose your health information with a family member, other relative, friend, or any other person you identify if they are involved in your care or the payment related to your care.
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Notify of Location: Use or disclose your information to provide notification of your location, general condition, or death to a family member, personal representative, or another person responsible for your care or to assist in a disaster relief situation.
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Fundraising: Share information about you and/or contact you about activities to raise funds to expand and support health care services, education, and research for PCM's Health System. You have the right to opt out of or tell us you do not wish to receive these communications.
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Health Information Exchange (HIE): PCM's Health System participates in one or more HIEs, which allow patient information to be shared electronically with physicians and other providers/facilities involved in your health care. Your health information will be shared in accordance with state and federal law, as well as this notice. You have the right to opt out of the HIE. You may obtain the HIE opt out form from PCM's Health System Department of Health Information Management. Simply complete the opt out form and mail, email, or fax the form to:
Other Uses and Disclosures of Your Health Information:
Uses or disclosures that require your written permission include the following:
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Most uses and disclosures of psychotherapy notes
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Uses and disclosures for marketing purposes. This does not apply to:
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face-to-face communications,
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when promotional gift of nominal value is provided,
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refill reminders or communications about a drug currently prescribed as long as any monies received are only for the cost of labor, supplies, and postage, or
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communications promoting health in general that do not promote a product or service from a particular provider
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Disclosures that constitute a sale of your health information under applicable law
We will not use or share your information other than as described in this notice unless we obtain your written permission. You may revoke your written permission to use or disclose your health information except to the extent that action has already been taken in reliance on the permission you gave. Your request must be in writing and addressed to Portland Community Medics.
Your Rights Regarding Your Health Information:
You have the following rights with respect to your health information. An individual you designate as your personal representative or with legal authority to make health care decisions for you may also exercise these rights on your behalf, except under certain circumstances:
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Access Your Record: The right to see or get a copy of your health information. There may be situations when this is not possible. In addition, you may be asked to pay a reasonable, cost-based fee for any copies of your records. Contact PCM's Health Information Management to find out how to do this.
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Amend Your Record: The right to request an amendment or addendum if you feel the information in your health record is incorrect or incomplete. Direct your written request to PCM's Health System Department of Health Information Management and include a reason why you are requesting the information be changed. In some circumstances, VCU Health System may not honor the request. If this happens, we will tell you why we did not make the changes. We will do so in writing and we will explain other rights you would have at that point.
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Accounting of Disclosures: The right to receive a list of the disclosures of your health information for six years prior to the date of your request. We will include all the disclosures except those for treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). You are allowed one free listing in a 12-month period. There will be a reasonable, cost-based fee for more than one listing in a 12-month period.
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Request Restrictions: The right to request that we not share certain health information for treatment, payment, or health care operations. PCM's Health System is not required to agree to your request. If we do agree, we may still share information if it is necessary to provide emergency care to you. You may also request that information not be shared with your health insurer for purposes of payment or health care operations. We are required to agree if you, or someone on your behalf, have paid for the items or services out of pocket and in full, unless the law requires us to share that information.
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Alternative Communication: The right to request that communications, such as mail or reminders from PCM's Health System be received in a confidential manner; for example, an alternate address or telephone number. We will agree to reasonable requests.
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Copy of Notice: The right to receive a paper copy of this notice even if you have agreed to accept this notice electronically.
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File a Formal Complaint: The right to file a complaint with PCM's Health System and/or to the U.S. Department of Health and Human Services if you believe that your privacy rights have been violated.
OUR PRIVACY POLICY
& OUR HIPAA COMPLAINCE PROMISE
This privacy notice for Portland Community Medics Inc ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? .
We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This may or may not contain or require sensitive information required by the health care system or governmental oversight and regulations.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in and other countries.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at 503-809-8911.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us at 503-809-8911
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
